Troubleshooting
Platform One - Account disabled.
When logging in and you see a “User is disabled” message displayed
Send an email to help@dsop.io (Platform One Helpdesk). Include in your email the following information:
NOTE: The email link on the P1 site has an invalid email, help@dsop.mil, and will get kicked back.
My account is disabled, please reactivate
If 2 Factor Authentication is turned on, please remove.
When you receive a confirmation email your account has been reactivated, log into GAIN https://gain.il4.afwerx.dso.mil